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Virbac has partnered with VetCom to bring the first skills training program module of Sales and Marketing to the South African veterinary community

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Workshops

 

15 January – George 
King George Protea Hotel

22 January – Cape Town·
Pnorama Veterinary Clinic
29 January – Cape Town
Cape Animal Medical Centre

19 February – Port Elizabeth·
Marine Protea Hotel
5 March - Durban
Blue Waters Hotel North Beach
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Tue 8·March 18:00 - 22:00 – Bloemfontein
Willow Lake Protea Hotel
26 March – Pretoria 
Innovation Hub

16 April – Johannesburg 
Balalaika Protea Hotel

7 May – Nelspruit 
Nelspruit Protea Hotel

14 May – East London 
Blue Lagoon Hotel

28 May – Pietermaritzburg
Imperial Protea Hotel

The first formal Eduvet Sales and Marketing training workshop for veterinary receptionists and veterinary retail outlet sales staff happened on Saturday 18 September 2010 at the University of Johannesburg.

Receptionists had to complete pre-reading and assignments before attending the workshop. The training required a lot of active participation from attendees and incorporated a number of role play scenarios and group discussions.··

After the workshop online assignments have to be completed in order to be assessed properly. Attendees also have to keep a “workplace logbook” where they have to document how they apply the skills learnt. Once formally assessed the participant will receive a certificate of completion of the skills program and will receive 6 credits on the National Qualifications Framework.

Veterinary practices and retail vet shops who pay Skills Development Levy can also claim back their SDL because Eduvet is an accredited program.·

“The important thing to realise about Eduvet training is that it is not only one day”, says Dr. Joubert Viljoen, who facilitated the training. “The comprehensive approach required and thoroughness of the learning process set by SETA, will deliver major dividends for all concerned (Industry, vets, receptionists/sales people, customers and ultimately the animals we treat) in the long run.”


Some comments from participants on the day:

“Relevant information - not lots of difficult technical stuff. Everybody was encouraged to participate. Excellent course!”- CT·

“Well presented, interesting and easily understandable. Enjoyable.”- FH·

“It was interesting to learn about the different sales techniques.”- AB·

“I enjoyed the day very much and felt that I learnt a lot about sales and marketing. Dr. Viljoen’s knowledge was superb and the manner in which he presented the whole course was so enjoyable.”- ADK·

“The course provided clear guidelines for the marketing and sales of veterinary products and the qualifications or characteristics of a good receptionist necessary for the successful sales of OTC and front shop products, and for the correct treatment of clients and pets prior to their visit to the vet.”- MY

Vetcom (Pty.) Ltd.·will present Eduvet training workshops around the country in 2011 and seats are limited so early booking is essential.